Access your data
Receive a copy of the personal information we hold about you.
Correct your data
Fix inaccurate or out-of-date information.
Delete your data
Erasure where lawful — subject to AML/securities retention obligations.
Port your data
Receive a machine-readable export to take to another provider.
Object to processing
Object to specific processing on legitimate-interests grounds.
Restrict processing
Pause processing while another claim is investigated.
Withdraw consent
Withdraw a previously granted consent (e.g. analytics cookies).
File a complaint
Lodge a complaint about how Matrex handles your personal information.
Some categories of data — KYC records, transaction history, AML screening evidence — are retained for the statutory minimum even where you request deletion. We'll explain what we can and can't erase in our response.
